We respect your privacy and ensure that your data is processed securely in accordance with the General Data Protection Regulation (GDPR).
2. What information do we collect?
When you visit our website, place an order or sign up for the newsletter, we may process the following data:
First and last name
Address details
Phone number
Email address
Payment information
IP address
Order history
Any communication or feedback
3. What do we use your data for?
We use your data exclusively for the following purposes:
Processing and delivering your order
Customer service and contact
Sending updates or newsletters (only with permission)
Improving our website and services
Comply with legal obligations (e.g. accounting)
4. How long do we store your data?
We never store your data longer than necessary. We store most data for as long as you are a customer, or as long as the law requires it (e.g. 7 years for invoices).
5. Do we share data with third parties?
No, we never sell or rent your data. We only share them with:
Payment services such as iDEAL or PayPal
Delivery partners if necessary
Bookkeeper or accountant (for tax processing)
Shopify (our online store platform)
A processing agreement has been concluded with all these parties.
We use cookies to ensure our website functions properly and to improve your shopping experience.
Which cookies do we use?
Functional cookies : necessary for the functioning of the site
Analytical cookies : measure usage via Google Analytics, among others
8. Security
We take appropriate technical and organizational measures to protect your data against loss, unauthorized access or misuse.
Our website is secured with an SSL certificate (recognizable by the lock in the address bar).
9. Questions or complaints?
Do you have any questions about your privacy or do you want to file a complaint? Please contact us at klantenservice@alsafaa.nl
Are you not satisfied with our response? Then you can file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl .
Please note : This privacy policy may be amended from time to time. The latest version is always available on our website.
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